About

WhatUsersDo is an online User Experience research service. We record videos of peoples’ screens and spoken thoughts as they use the internet.

Our clients use WhatUsersDo to test usability, benchmark competing websites, better understand user behaviour and get feedback on their online propositions. In fact, so long as it’s online, you can get qualitative user insights into almost anything.

What used to take days or weeks and thousands of pounds now takes a fraction of the time and cost - you can setup research in 5 minutes and get results in 48 hours from only £30.

This blog is where we write about feature enhancements, share tips and discuss anything in the areas of usability testing, user research or conversion rate optimisation (US spelling: optimization).

If you’d like to contribute or have a suggestion please contact us.